Bloomington Cycle And Fitness - Bloomington, Illinois

Lucas Alpers

Took my bike in for some new tires, it was determined that I only needed new tubes instead of new tires. Rick let me stand in the back with him while he worked and was willing to teach me a few things. Great dude, great place, I highly recommend this shop.

M C

They can’t make up their minds on if they’ll help repair a bike bought elsewhere or not. They fixed my SO’s bike multiple times, then say they can’t help him anymore. Second time they’ve done this now inbetween things needing fixed. Then why did you help him those other times? Makes no sense. Everyone needs to be on the same page there. They’re obviously not. Awful way to do business.
Sure we’ll help you today! Next day, sorry we can’t work on it because it’s too big and/or you didn’t buy it here. Ridiculous.

tom ochs

Rick did a great job answer my many questions and helped select a bike the should perform well for me.

Martin Music Editions

Recently, I picked up my bike from a very drastic repair, and once again, the team exceeded my expectations. Gary, the technician, did an amazing job getting my Felt Broam back in perfect condition. Throughout the quote process, Rick was very helpful, keeping me updated about necessary repairs while being fair with costs. It’s this level of care that truly sets Bloomington Cycle and Fitness apart.

In summary, Bloomington Cycle and Fitness is an extraordinary bike shop. Their exceptional service, unparalleled selection, and the fact that they are pet-friendly create an atmosphere that’s second to none. Liam, Vicky, Carly, Gary, and Rick are all rock stars who made my experience unforgettable. I am overjoyed with my Felt Broam, which fits me like a dream. If you’re in need of anything bike-related, this is THE place to go. Trust me, you and your furry friends will be welcomed with open arms. Don’t miss out on this gem of a shop!

Dean Kidd

Had a great experience today with a bike fitting. Thorough and careful. A few small changes made a big difference. Very pleased.

Update. 7/31/2023
Just got back from ragbrai. Thoroughly pleased with the long-term outcome of my fitting. Would highly recommend.

Michael Cook

Just purchased my first E-bike. The staff was very helpful in assisting me with my purchase. I was able to test drive a EBike and have several questions answered to help guide me toward a EBike that would best fit my riding style. When my new bike arrived it was assembled to specification and ready to ride with no issues. I'm confident they have the expertise to service my bike when needed to keep me cycling for years to come. I highly recommend Bloomington Cycle and Fitness for your next bike purchase.

Charlie Granger

I called for advice about grease needed to assemble a bike properly. The representative answered my questions, made a recommendation and told me they had what I needed. When I got to the store everyone was friendly and helpful. If this store has what you are looking for there is no reason not to buy here.

Anthony Grant

A few years ago I brought my beat up bike in. The male owner asked me immediately about buying a bike instead of fixing it, I explained I was working on building my own but needed this to get around. He was generally short with me. We agreed that I’d leave it to replace some parts and he abruptly asked about a deposit, which was fine. As I went for my wallet he abruptly asked to inspect the bike, again fine but he seemed annoyed. He saw a dent and handed the bike back explaining he can’t be liable. I said nothing stood head down thinking about purchasing parts or not. Then the lady owner, who I didn’t know was an owner then, approached said, “do you need help” his reply “can you tell this gentleman to leave, I can’t work on his bike”. I have no idea why he said this. No clue why he was so rude and short through the whole exchange. I understood his reasoning and said nothing against him or his decision. The lady owner responded to this post a year ago saying they told me multiple times they couldn’t work on my bike. A complete lie, and I don’t understand why they would act like that and then lie. My best guess is I was wearing my work clothes and they must treat poor people extremely disrespectfully. Don’t go to a place that would treat anyone like this.

This is 100% accurate description. And I'm not struggling with it. I'm just informing the public, if you just want a repair you will be treated horribly 🤷🏻 I never questioned safety. I understood the comment, but tossing me out while quietly considering my options deserves an apology, not lies from you. After an apology, I’ll consider not posting this anymore.

For anyone who has gotten this far. Check out the other bad reviews here. The "lady owner" doesn't understand how to treat a bad review. Considering she completely lied about my experiences, I now feel sorry after reading a Number of other disgruntled customers experiences. They are an entertaining read; to see a pretentious, lying business owner at work.

“Now please move on” ….. I mean come on, how old are you…. This is pettyness and lies. Bad reviews happen when there is very disrespectful customer service; learn to take criticism, improve from it and move on…… see what I did there 😁